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Getting in Touch

Email is the best way to reach us, and it reaches an editor rather than a sales desk. We are glad to hear about errors, questions about our sources, or anything on the site that reads as unclear. What we cannot do is advise you about your own policy or claim — we are not licensed to, and the table below points you at people who are.

Key takeaways

  • Errors and questions about our content reach an editor directly.
  • We cannot advise you on your own policy or claim. We are a publisher, not a licensed producer.
  • Complaints about an insurer belong with your state department of insurance, which has powers we do not.
  • We hold no reader data, because there is no form on this site to collect it with.
Why you can trust HomeCoverDesk. Every page is written from primary sources — statutes, regulations, state insurance department material and primary agency documents — quoted and cited inline at the claim, with the part of the document named. No licensed insurance producer has reviewed these pages. We are not licensed to sell insurance and we do not: nothing here is advice about your policy. This particular page describes us rather than the outside world, so it carries no external sources to link; the pages that make factual claims about insurance quote every one of them and list the documents at the foot. Nothing on this site earns us money today — no advertiser, no referral arrangement, and nothing for the calls we take. Read our editorial policy, methodology and how we make money.

How to reach us

Email is the fastest route and it goes to an editor: contact@homecoverdesk.com. Include the page you are writing about — a link is ideal — and what you would like us to look at. If you are reporting an error, quoting the sentence helps more than anything else you can send.

The same address, and the legal entity that operates this site, appear in the footer of every page.

We do not publish a postal address, and we would rather tell you why than leave you wondering. This site is run by a small company from a private address, and a street address in the footer of every page on this site is permanent in a way a web page is not — it is scraped, archived and indexed within days. So the footer states that plainly, rather than showing you a placeholder or an address that is not really an office. Email reaches us; post does not. If that changes, the footer will carry a real address and this paragraph will go.

Where different things go

Some of what people write to us about is better handled elsewhere, and we would rather say so quickly than reply slowly.

What to contact us about — and what we cannot help withOur own routing. We would rather point you somewhere useful than reply slowly.
What to contact us about — and what we cannot help with
If you want to…Where it goesTypical response
Report an error on a pageStraight to the editor. See our corrections policyWe read everything. We are not going to publish a response time we have nothing in place to measure
Ask a question about something we publishedThe editorNo committed response time
Ask about our sources or reuse a figureThe editor. Most answers are already on our methodology pageNo committed response time
Press or research inquiryThe editorNo committed response time
Get advice about your own policy or claimWe cannot help. We are not licensed, we have not seen your policy, and we do not give advice on individual coverageCall a licensed agent — your own, or one you choose — or your state department of insurance
Get a quoteWe cannot provide one. We do not sell insuranceA licensed agent can run one for your property. Call us and we will put you in touch with one — we do not run quotes ourselves and hold no license to
Complain about an insurerYour state department of insurance, which has powers we do notFree, and it creates a record

A note on privacy

There is no contact form on this site, no newsletter signup, and no quote tool. If you email us, we have your email address because you sent it to us — and we use it to reply to you and nothing else.

We do not sell, share or broker reader data, and we never call anyone. We have no mechanism to. Calls to the number on this site go one direction only: from you, when you choose to make them. We hold no reader phone numbers to call back.

Corrections to this page (3)

We publish these rather than editing quietly. Our corrections policy explains how we handle errors.

  1. — The address published here changed. Until today this site printed the operator's own company mailbox at another domain. It now publishes contact@homecoverdesk.com, which forwards to the same people and is read by the same editor — nothing about who answers has changed. We are recording it because an address in a footer is a promise about where mail arrives, and a reader who wrote to the old one deserves to know it was not a different desk.
  2. — Our contact page did not contain a contact address. It said the email “appears in the footer”; the footer printed it as plain text, unlinked, beside a placeholder postal address; and our corrections policy told readers to “use the address on our contact page”. The error-reporting route the whole editorial policy rests on was a loop with no exit. The address is now on this page and is a working link, here and in every footer.
  3. — Our routing table and an FAQ directed readers to a licensed agency by telephone for help with a policy or a quote, at a time when this site had no telephone number at all — a dead end on the page whose only job is telling people where to go. There is a number now, and it reaches us rather than an agency.

How we researched this

This page carries no external sources.

What we could not find

This page makes 1 claim that something does not exist. That is the one kind of claim you cannot check by following a link, because there is no document to link to — so here is the search behind each one, and what we opened. Not finding something is not a finding. If you know of a source we missed, our corrections policy says how to tell us.

  1. “no licensed insurance agency stands behind this site”

    Where we looked 30 August 2026.

    1. Checked whether any licensed insurance agency is contracted to take calls from this site, which is a different question from whether a telephone number exists on it
    2. Checked the national producer registry for any producer or agency license held by the company that publishes this site

    What we actually opened

    1. No agency agreement exists. The telephone number on this site is answered by HomeCoverDesk itself, and nobody answering it holds an insurance license, which is why the disclosure beside every appearance of that number says we cannot quote or advise, and says what the call is actually for
    2. The site's configuration records no agency, no producer number and no compensation, and in that state the template refuses to render the three call-related disclosures, all of which describe a licensed agency that does not exist

Frequently asked questions

Can you tell me whether my claim was handled properly?

No. We are not licensed and we have not seen your policy or your claim file. Your state department of insurance reviews claim-handling complaints, and it is free.

Will you recommend an insurer for me?

No. We publish no ratings or rankings of insurers and we do not make recommendations. A licensed agent can discuss what is available where you live.

Do you accept guest posts or sponsored content?

No. We do not publish sponsored content, guest articles, or paid links of any kind, and we do not accept payment from insurers.

Can I reuse something from this site?

Usually, with a link. Our methodology page explains which figures are ours to share and which should be taken from the original source.